Our Aims
Care and support for all of our residents

We strive to provide a supportive and home like environment that enables each user of our services to live full and fulfilling lives where their individuality, choice and dignity is supported and enabled ensuring that physical, social, psychological and spiritual needs are addressed.

At the Three Wilows we will:

  • Provide you with our Statement of Purpose describing our client group and how we aim to meet their needs
  • Ensure you are made aware of the full range of services available
  • Provide you with our Terms and Conditions of residency and a contract for your residency at the Home
  • Direct you to useful sources of independent information about moving into a care home, especially with regard to financial and financial planning issues
  • Agree a detailed programme of care tailored to your individual needs
  • Direct you to our regulatory authorities and to our complaints procedure
  • Offer a trial period before a commitment has to be made.
care and support as and when you need it
care and support as and when you need it care and support as and when you need it

© Three Willows Residential Care Home 2011
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