Our Care Services
What our residents can expect from Three Willows

All of our residents can expect:

• The right to freedom, privacy, dignity and respect
• A trial period which can be used to get to know the Home and staff before having to commit to long term residency.
• A personalised plan of care
• The right to make their own choices and decisions so long as others are not put at risk
• A full meal service each day with freshly prepared meals
• Care by fully trained staff or trainee staff under supervision
• Access to medical advice and medical care
• Support in daily living including access to health and social support services
• Escort service to appointments outside the home
• In-house hairdressing service
• Assistance with shopping, letter writing etc
• A varied programme of activities and entertainment
• Access to independent advice on living in a care home
• A full in-house laundry service (excluding dry cleaning)
• Regular reviews of your personalise care plan
• Representation on our residents committee and participation in our quality review processes