Our Care Services
What our residents can expect from Three Willows
All of our residents can expect:
- The right to freedom, privacy, dignity and respect
- A trial period which can be used to get to know the Home and staff before having to commit to long term residency.
- A personalised plan of care
- The right to make their own choices and decisions so long as others are not put at risk
- A full meal service each day with freshly prepared meals
- Care by fully trained staff or trainee staff under supervision
- Access to medical advice and medical care
- Support in daily living including access to health and social support services
- Escort service to appointments outside the home
- In-house hairdressing service
- Assistance with shopping, letter writing etc
- A varied programme of activities and entertainment
- Access to independent advice on living in a care home
- A full in-house laundry service (excluding dry cleaning)
- Regular reviews of your personalise care plan
- Representation on our residents committee and participation in our quality review processes
|
|